News and Opinion for HR, Talent and Leaders
During these uncertain times, it’s easy to worry about what the future holds. Worry often comes in the form of questions like: what if I lose my job? or what if people in my family get Covid-19? Can’t Stop the Worry? Neuroscientists confirm that our ‘primitive brains’ have a worry bias. This, unfortunately, makes people […]
Employee performance reviews can play a vital role in improving the workplace of your company and can help employees aim even higher. But as with any other HR strategy tool, there are certain dos and don’ts.
s social distancing and work-from-home policies continue to extend, organizations are spending more of their in-person training dollars on remote learning tools that enable them to manage, train, and motivate their employees online.
Companies strive to attract top talent and present an attractive employer brand by highlighting the inclusiveness and opportunity in their workplaces. The sad reality, however, is that unconscious bias remains a huge roadblock to achieving unbiased company cultures. Unconscious biases can cause us to have predetermined notions of what an ideal employee or boss looks like. The […]
Companies can’t hope to offer a first-rate customer experience if their employees are not happy and engaged. This means that HR professionals must lead the charge to map, analyze and hone the employee journey. In this article, I will consider the role of the employee journey and how it can be mapped by HR teams […]
Customers are expecting more and more from their experiences from customer service representatives. This trend is forcing many companies to begin rethinking how they approach customer service within their organizations. Technology is advancing and playing a major role in this shift. Automation, connected devices, artificial intelligence and other technologies are helping organizations address the needs […]
One of the many side effects of this immediate crisis is the extraordinary innovation and new thinking about how work gets done. Employees around the world are doing the very best they can with what they have from where they are. So how do you learn from your employees during (and after) this challenging time? […]
During these stressful times, remote employees are in need of support. Coping with coronavirus requires new skills and novel ways of thinking. For this reason, the teams at Dialectic and Red Maple Coaching have partnered to launch Coping with COVID-19 Learning Snippets. The program consists of five short, scenario-based lessons based on some of the […]
Despite there being a wealth of free learning and training resources out there on the web, many HR departments of companies both big and small tend to shun them in favor of creating their own tailored learning programs, often with the help of expensive consultants. Although there can be benefits for HR departments customizing their […]
The Role of HR Leaders in the 2020s Gone are the days when the role of HR was restricted to just hiring and firing (literally). With workplace agility, technology seeping in through all the corners, it would be high-time for HR professionals to catch up, smart-up or be left behind. In short… HR leaders in […]