Quantifying Your Company’s Emotional Culture

Managers tend to view emotions as something “soft” that can’t really be measured.  But you can — and should — track emotions quantitatively, the same way you’d track employees’ other attitudes and behaviors: through surveys. There’s a key difference in approach, however. In a survey we’ve used in many organizational settings, people don’t tell us how they feel. Rather, […]

6 Reasons Employee Engagement Scores Are Vanity Metrics vs. Real Analytics

Businesses and their HR teams have measured employee engagement as a way of trying to improve business performance. Millions have been spent conducting engagement surveys, and their follow on programs, targeting areas that measure low in employee engagement. It can be satisfying to see reports that highlight areas in the organization with and without engagement. […]

Nonprofits Can’t Keep Ignoring Talent Development

Is your social venture losing its homegrown talent — often to other social ventures? In the past two years, only 30% of open C-suite positions in the nonprofit sector were filled by an internal candidate (the rate at for-profits is 60% of positions). And almost half their replacements came from other nonprofits. This comes at a significant […]