What are the Characteristics of a Healthy Workplace?

payroll

Company Culture and Great Places to Work If you dread going to the office every morning, you aren’t alone. In fact, some surveys indicate that more than half of Americans are unhappy at work. What can companies do to help motivate their employees and make their businesses ones that people are eager to join? Here are six […]

How to Teach Employees to Retain Customers

customer service

For your business to succeed, you need to have outstanding customer service. Your employees must serve the customers with professionalism and be at best in service delivery. If your employees need some improvements in service delivery, there are many opportunities and room to do so. Provide your workers with inspiration, tools and resources that they […]

Company Culture and Characteristics of a Healthy Workplace

customer-focused culture

If you dread going to the office every morning, you aren’t alone. In fact, some surveys indicate that more than half of Americans are unhappy at work. What can companies do to help motivate their employees and make their businesses ones that people are eager to join? Here are six things that help make great […]

The Impact of Bad Employee Experience

Employee experience

Over the past decade, the focus has been all about digital experiences. With the advent of mobile phones and technology into daily lives, companies have shifted their focus from being product-oriented to experience-oriented. Better employee experience is the key to enhanced customer experience. Leading companies are already recognizing the competitive advantage of EX. EX is […]

HR and Good Business Practices

HR

5 Ways Community Involvement Helps Companies Overcome Hardship and Prosper The relationship between companies and their surrounding communities is complex. When businesses get into trouble of any sort, doubt can begin to ripple through employee ranks. Fear may then spread to employees’ families and into the community at large. However, good news and caring actions […]

Tips for Boosting Your Employee Retention Rates

HR and leadership

Looking to improve employee retention rates? The hiring process can be costly to your business and retaining existing employees is sometimes more efficient than bringing in expensive new hires.   Moreover, the negative effect that a high turnover rate has on your team morale can be devastating to productivity levels. If your employees see their friends and colleagues leaving, they may start […]

HRchat Podcast Interview: The Future of Work and Building Thriving Teams with Eric Termuende

employee retention rates

In the latest HRchat episode, we hear from best-selling author of Rethink Work, Co-Founder at NoW Innovations and InnovateWork Toronto Summit keynote speaker, Eric Termuende.   Listen to the interview. Eric is a globally-recognized thought leader, author, and keynote speaker on the future of work and building teams that thrive. Eric has surveyed and interviewed thousands […]