News and Opinion for HR, Talent and Leaders
Many businesses don’t realize that they can generate more clients by improving customer service. When your customers are satisfied with their experience with your company, they’ll keep coming back to you.
In HRchat #183, we hear from Jeff Wald, Founder of WorkMarket, an enterprise software platform that enables companies to efficiently and compliantly, organize, manage, and pay freelancers (purchased by ADP). Jeff is also the author of the newly released book, The End of Jobs: The Rise of On-Demand Workers and Agile Corporations.
With social distancing now a necessity, digital technologies have become more important than ever. Stuck at home, colleagues are using a combination of chat apps, video tools, and knowledge platforms to create the connections they need to get their jobs done.
In this episode, we consider the impact of the COVID-19 crisis on fast-tracking automation in the workplace. Our guest is Ravin Jesuthasan, a global thought leader, futurist, and author on the future of work, automation and human capital.
Safely reopening workplaces necessitates the provision of guidance and support as employees navigate the next phase. Part of this is a need for better tools to ensure health, monitor wellbeing, and maintain employee engagement. Employees need options to help them build resilience and mental wellbeing. This presents a massive undertaking for HR leaders.
How Artificial Intelligence Can Influence D&I in the Office In HRchat episode 179, Elizabeth M. Adams, Stanford University Fellow: Race & Technology and Co-Chair of the Black Employee Network shares expertise on the impact of artificial intelligence at work. Elizabeth was a speaker at the recent HR Innovation and Future of Work Global Online Conference and […]
How to Make Zoom Business Calls Clearer For many of us, video calls are as new to our daily lives as the introduction of face masks or social distancing. With so many of us working from home for the first time as a result of COVID-19, they can be an ideal way of communicating with […]
In HRchat episode 171, Raghavan Menon, CTO, Head of Product and Co-Founder at Espresa, discusses how gamification and employee resource groups can help businesses better engage with their employees. Listen to the interview with Raghavan and discover: How gamification can encourage employees to connect with company goals The role of employee resource groups in larger […]
Companies strive to attract top talent and present an attractive employer brand by highlighting the inclusiveness and opportunity in their workplaces. The sad reality, however, is that unconscious bias remains a huge roadblock to achieving unbiased company cultures. Unconscious biases can cause us to have predetermined notions of what an ideal employee or boss looks like. The […]
In HRchat 158, we hear from Mark Stelzner, Founder/Managing Principal at IA about Creating the business case for HR transformation