HRchat Interview with Derek Smith: The Mechanics of Reference Checks

Hiring Employees

Adapting and pivoting to new hiring practices is essential for any business or recruitment partner to thrive in this competitive landscape. One of the things constantly changing in today’s workplace is the role and importance of pre-employment reference checks Reference checks allow recruiters, hiring managers, and HR pros to get independent insights into a candidate’s […]

What are the Characteristics of a Healthy Workplace?

payroll

Company Culture and Great Places to Work If you dread going to the office every morning, you aren’t alone. In fact, some surveys indicate that more than half of Americans are unhappy at work. What can companies do to help motivate their employees and make their businesses ones that people are eager to join? Here are six […]

How to Teach Employees to Retain Customers

customer service

For your business to succeed, you need to have outstanding customer service. Your employees must serve the customers with professionalism and be at best in service delivery. If your employees need some improvements in service delivery, there are many opportunities and room to do so. Provide your workers with inspiration, tools and resources that they […]

Company Culture and Characteristics of a Healthy Workplace

customer-focused culture

If you dread going to the office every morning, you aren’t alone. In fact, some surveys indicate that more than half of Americans are unhappy at work. What can companies do to help motivate their employees and make their businesses ones that people are eager to join? Here are six things that help make great […]

The Impact of Bad Employee Experience

Employee experience

Over the past decade, the focus has been all about digital experiences. With the advent of mobile phones and technology into daily lives, companies have shifted their focus from being product-oriented to experience-oriented. Better employee experience is the key to enhanced customer experience. Leading companies are already recognizing the competitive advantage of EX. EX is […]