ANCILE Solutions uLearn Learning Management System—A Vendor Solution Brief
Headquartered in Elkridge, Maryland, ANCILE Solutions came out of a 2010 acquisition, in which Court Square Capital Partners purchased RWD Technologies (started in 1999) and renamed the software products division, ANCILE Solutions. With approximately 150 staff globally (with international offices in Australia, Germany, Japan, Singapore, and the UK) ANCILE is a boutique firm and 2011 marked the first complete year in which the company operated under its new moniker.
The company’s stated purpose is: “Employees – the business drivers – are an organization’s most valuable asset. At ANCILE, our goal is to help employees learn and perform – and help organizations improve the bottom line.” Rated as a niche player in the 2011 Gartner Magic Quadrant for corporate learning systems, ANCILE’s products are now used in over 88 countries, supporting 30+ languages (User Interface is available in 8 languages); with adoption now picking up and growing at a significant rate (gaining 330+ customers that support 920K employees in 2011 alone).
ANCILE Solutions’ Customer Target Market
With 3,500 global customers, ANCILE as a company is aiming for Fortune 500 companies, (half of the Fortune 100 use ANCILE products) although they see their product line as applicable to numerous industries, including: manufacturing, energy, automotive, aerospace, healthcare, life sciences, consumer products, finance, telecommunications, professional services, higher education, and public sector. Current clients include: Lockheed Martin Corporation, Estée Lauder, Kraft Foods, Banco do Brasil, YKK Corporation, Orange County Public Schools, and Singapore Power.
ANCILE Solutions’ Software Application Purpose
uLearn is ANCILE’s enterprise learning management system, winner of the bronze award in the Best Advance in Learning Management Technology for External Training category in the Brandon Hall Learning Technology Awards 2011. Deployment is either on-premises or hosted and uLearn can be integrated with ANCILE’s other talent management software products: uPerform (content creation and management) and uBenchmark (employee performance monitoring). uLearn creates a library of the organization’s learning content, allowing simple deployment and user competency tracking; and aside from SCORM conformance, key features of this learning management software include the feature sets to:
- Create and manage multiple courseware catalogs;
- Manage instructor-led events, online courses, and assessments;
- Establish role-based training plans;
- Track completions and assessments;
- Turn content into revenue via e-commerce transactions;
- Create standard and custom reports;
- Tailor branding to support differing geographies, subsidiaries and business units;
- Support assessments and certifications; and
- Scale to meet requirements from a handful of employees to tens of thousands.
ANCILE Solutions’ Perfect Prospect Profile (PPP)
ANCILE’s uLearn system can be applied to organizations of just about any size but would appeal to multinational concerns for which integration of learning across language and geography is a big factor. In addition, integration with uPerform offers a seamless learning management and content set up. In fact, SAP resells uPerform as part of the SAP Productivity Pak and ANCILE itself is an SAP PartnerEdge Software Solution partner—holding SAP’s certification for Enterprise Support Integration. As well, commercial training providers may also be attracted by the e-commerce functionality.
ANCILE Solutions’ Technical Specs
ANCILE is built as a client web application and shares browser compatibility with Microsoft Internet Explorer, Mozilla Firefox, Safari, and Chrome. Further, the server application is compatible with Microsoft Windows Server; SQL Server or Oracle; and features SSO (Single sign-on) support, AICC HACP (an HTTP-based communication protocol), SCORM 1.2, and Package Exchange Notification System (PENS).
In addition to these technical elements, while ANCILE does provide managed hosting services, the vendor did not provide any specific information about this deployment option. As such, organizations looking to leverage this capability should conduct due diligence to discover what security, Service Level Agreements (SLAs), uptime assurances and rate differentials come with this service.
Strengths of ANCILE Solutions uLearn Software
- Global presence in North America, Europe, Asia/Pacific and Latin America.
- Good customer feedback for on-going communication and customer support.
- Integration between ANCILE products and the above-mentioned SAP certification and partnership.
Weaknesses of ANCILE Solutions’ uLearn Software
- Brand awareness is low compared to competitors (possibly due to the 2010 acquisition and rebranding).
- A lack of social learning features and social media integration.
- According to Gartner, reporting and analytics lag behind competitors.
First published in: www.hrlab.com