Every company has one, and, let’s be honest, the vast majority of them stink.
I’m talking about the standard-issue (and still industry standard) Company Intranet — typically, a collection of Web pages where companies stockpile resources like employee handbooks and policies, the company directory, health and benefit portals and other content that sees some activity during new-hire orientation and are is usually forgotten about shortly thereafter.
That’s not all: Corporate Intranets are actually worse today than they were a decade ago. According to the Nielson Norman Group, ten years ago, Intranets ranked higher than company sites for usability. Yet today, despite all the advances on delivering truly incredible experiences for customers (think Zappos in B2C, or Concur in B2B) most companies have generally ignored efforts to deliver the same high-level “user experience” to employees – their most prized assets.
Read full blog by Jason Corsello here at humancapitalist.com
