work culture

The Role of Robust Screening in a Shifting Social Landscape

A recent Times report highlighting a surge in theft, fraud and everyday dishonesty in the UK raises urgent questions about the state of the “social contract.” As society grapples with growing tolerance for unethical behaviour – from benefit fraud to shoplifting at self-service checkouts – businesses must consider the implications of these trends on their workforce and reputation.

Preventing this societal trend from bleeding into UK workplaces is paramount for the country’s financial stability and reputation. Pre-employment screening and annual screening programmes are increasingly important risk mitigation tools in ensuring only trusted candidates with verified backgrounds get the job.

Criminological studies reveal that acts of dishonesty once considered unacceptable have become normalised. Professor Emmeline Taylor’s research identifies a new wave of “Seemingly Well-Intentioned Patrons Engaging in Regular shoplifting,” or “swipers.” These individuals rationalise theft from self-service checkouts through justifications such as corporate greed or disproportionate profits by major retailers. Similarly, Dr. David Shepherd’s research highlights declining public disapproval of benefit fraud and bribery.

Contributing factors include the rise of social media, where platforms like TikTok normalise criminal behaviour by sharing tips on theft. Public disillusionment with institutions – fuelled by scandals and inconsistent governance during the pandemic – further erodes trust in traditional norms of honesty and responsibility.

While these trends are concerning for society at large, the potential impact on workplaces is profound. Employers risk significant financial and reputational damage if dishonest behaviours infiltrate their organisations. For example, employees who rationalise theft or fraud in their personal lives may carry these attitudes into the workplace, jeopardizing the integrity of operations and the company’s reputation inhouse and externally.

Moreover, public distrust in institutions highlights the need for businesses to uphold high standards of accountability and transparency. Companies that fail to proactively address dishonesty risk eroding trust with clients, customers and other stakeholders.

It’s here where Robust pre-employment and annual screening programs serve as essential tools in safeguarding organisations against the risks posed by unethical behaviour. By thoroughly verifying candidates’ backgrounds, companies can identify potential red flags such as past fraud, theft or other breaches of trust.

Screening programs also reinforce a culture of accountability within organisations. When employees know that their actions are subject to regular scrutiny they are more likely to adhere to ethical standards. These measures are particularly critical in roles with access to sensitive data, finances or customer information where breaches can have far-reaching consequences.

Beyond screening, businesses must actively foster workplace cultures that prioritise integrity and trust. Transparency in decision-making, clear communication of ethical standards and training on fraud prevention can empower employees to act responsibly. Companies should also implement systems that make it easy to report unethical behaviour anonymously, ensuring that dishonesty is addressed swiftly and effectively.

As the UK navigates this era of shifting social attitudes, businesses play a crucial role in maintaining the integrity of the social contract. By investing in robust risk mitigation tools like screening and fostering cultures of accountability, employers can not only protect themselves but also contribute to rebuilding trust and ethical standards in society.

In conclusion, and as I note above, ensuring workplaces remain insulated from the broader trend of dishonesty is not just about protecting individual businesses. It’s about safeguarding the financial stability and reputation of the UK on a global stage. The time for action is now.

Susie Thomson
Author: Susie Thomson, Chief Operating Officer, Matrix Security Watchdog