News and Opinion for HR, Talent and Leaders
In HRchat 170, we hear from Mario Baril, Ombudsman of Mental Health and Employee Well-Being at the Department of Innovation, Science and Economic Development, a Canadian federal public service that embraces authentic, open and stigma-free dialogue on mental health issues based on compassion. Mario will also be a panelist at the April 29 InnovateWork Online Summit. Listen […]
COVID-19: Employee Wellness and Engagement at Work In episode 169, Dr. Michael Mousseau, National Wellbeing & Engagement and Chris Lee, Employee Communications at Gallagher discuss ways to support the wellness and engagement needs of leaders and employees throughout the pandemic and its aftermath. Listen to the HRchat episode here. About Our Guests Michael supports the wellbeing & engagement needs […]
Companies strive to attract top talent and present an attractive employer brand by highlighting the inclusiveness and opportunity in their workplaces. The sad reality, however, is that unconscious bias remains a huge roadblock to achieving unbiased company cultures. Unconscious biases can cause us to have predetermined notions of what an ideal employee or boss looks like. The […]
In HRchat 168, Bill Banham talks with Raghavan Menon, about how HR professionals can make the business case to leadership to adopt new employee benefits technologies and programs. Listen to the interview here. About Raghavan Menon Raghavan is CTO, Head of Product and Co-Founder at Espresa, the culture benefits platform based in the Bay Area. He is […]
In episode 167 of the HRchat podcast, Tim Baker talks with Marc Pavlopoulos, a Silicon Valley software executive and Founder of Syndesus. Syndesus Canada Inc is a PEO (Professional Employer Organization), that builds engineering teams in Canada for US tech companies. Listen to this HRchat episode and discover: How a PEO provides immediate opportunities for […]
Despite GenZ being the least affected generation physically, COVID-19 is already having a greater negative mental health impact on them, compared to any other generation.
In HRchat episode 166, we hear from Zahid Mubarik about HCM and how ISO Human Resources Standards could help shape the new normal of a post-Covid-19 business world. Zahid is the CEO of HR Metrics and SHRM Partner in Pakistan. He is a global expert in human capital measurement metrics/analytics. Zahid is the only HR Leader […]
Companies can’t hope to offer a first-rate customer experience if their employees are not happy and engaged. This means that HR professionals must lead the charge to map, analyze and hone the employee journey. In this article, I will consider the role of the employee journey and how it can be mapped by HR teams […]
Customers are expecting more and more from their experiences from customer service representatives. This trend is forcing many companies to begin rethinking how they approach customer service within their organizations. Technology is advancing and playing a major role in this shift. Automation, connected devices, artificial intelligence and other technologies are helping organizations address the needs […]
When Will COVID-19 End and What Will Work Look Like in the New Normal? In HRchat 165, we consider President Trump’s plans to halt funding for the World Health Organization and what it will take to get us to the other side of the COVID-19 pandemic and when we can hope to get back to […]