Interview with #CLOCANADA’s Speaker: Fran Hansen, VP of Talent & Culture at Loblaw

Fran Hansen will be at CLO Exchange Canada

Recently, we got the chance to interview one of the incredible speakers of the Chief Learning Officer Exchange Canada, happening this July 23-25, in Toronto. In her role as the VP of Talent & Culture of Loblaw, Fran Hansen is responsible for the design, development and implementation of all strategies, programs and policies relating to […]

Emotional Intelligence: Two Simple Lessons

Emotional intelligence

“We should take care not to make the intellect our God. It has, of course, powerful muscles, but no personality. It cannot lead, it can only serve.” – Albert Einstein Emotional Intelligence (EI) can be defined as the capability of individuals to recognize their own, and other people’s emotions, to discern between different feelings and […]

Homeless In The Workplace, It Happens.

Homeless in the workplace

Homeless In The Workplace, It Happens. I once worked with the poster child of an Administrative Assistant. He was always energetic, very prompt, a PowerPoint whiz and a master of streamlining processes. A college-educated young man who never seemed to have a bad day. Even though he was homeless. Several clues led to this revelation. […]

Everyone Is Entitled to Paid Rest and Meal Breaks, Fact or Myth?

meal breaks at work

Everyone Is Entitled to Paid Rest and Meal Breaks, Fact or Myth? I was recently reflecting on a speakerphone call I once received from a group of front of house employees asking, “Hypothetically, aren’t we entitled to a break and a lunch with pay?” Knowing that such a question is rarely “hypothetical, do” I provided the […]

5 Ways to Increase Productivity in the Workplace

  5 Ways to Increase Productivity in the Workplace Within the workplace, a productive team is a motivated one, and similarly, a motivated team is a happy one. Therefore, it makes sense that you should put your employees’ happiness first in order to guarantee that your team is working as effectively as possible and help […]