The purpose equation for success at the speed of change

Aligning Purpose With People, Passion and Potential What is the purpose equation?  Why is it critical to success at the speed of change? Why is it fundamental to effective leadership? Why must the purpose equation  be entrenched in leadership development, management training and at every level in our lives and organizations? Let’s take a closer […]

Ten steps to building employee engagement

You have the right people on the bus, but how do you keep them engaged? Here are ten simple but powerful steps: Step 1. Make engagement your mantra Employee engagement, engagement of colleagues and peers, engagement of constituents and stakeholders, engagement of clients and communities, social/digital engagement will make or break your bottom line. You […]

Harassment & bullying – “Words that confuse”

As concern about workplace violence grows, so too do the number of terms which we use to describe abusive behaviour, which include “victimization”12, “incivility”3 , “mobbing”456, “workplace abuse”7, “conflict”8, “harassment”9, and “bullying”1011. Although it is refreshing to see concern expressed about how people are treated at work, we do risk confusion when there is such […]

A data view of customer centricity

A recent article in a popular business magazine stated, “Becoming customer-centric positions you to stand head and shoulders above the crowd in the eyes of your customer and in terms of the results that you achieve.” Who would not want that? Lines are forming now. The article proceeds to advise companies to “get into the […]

Few organizations have confidence in the effectiveness of their performance management programs, Mercer survey finds

Despite an understanding that talent is a source of competitive advantage, establishing effective performance management programs remains a challenge for most organizations. According to Mercer’s 2013 Global Performance Management Survey, just three percent of organizations worldwide report that their overall performance management system provides exceptional value and, in the US, 57 percent of companies feel […]

More controversy around unpaid internships

A previous office employee for an Ontario member of the provincial parliament who says her job was replaced with an unpaid internship is filing a complaint with the Ministry of Labour, according to the CBC. Laurentian University student Samantha Bokma worked as a constituency assistant in Barrie for Progressive Conservative MPP Rod Jackson. Although her contract […]