Human resources – commitment, not complacency

There’s no room for complacency in my HR.

In a recent Fast Company article, Why RIM Lost Its Crew, Its Groove, the author writes that complacency was one of the factors killing RIM. That’s big. {If you weren’t aware, RIM makes Blackberry. No worries, I own a Blackberry and didn’t always know that either.}

A complacent satisfaction with present knowledge is the chief bar to the pursuit of knowledge.
B.H. Lindell Hart

Complacent HR is content with the status quo and (did I say this already. . .?) there is no room for complacency in my HR. It threatens progress, it threatens growth and for HR leaders, it could threaten your very existence.  Let’s take a look at an employee relations action you worked on and lost. You actually didn’t lose it, you pulled it back before it was decided upon. You actions are good. Your odds are better than good on appeal.

Why would you do such a thing? You missed things. Things that, on appeal, could be problematic. More than that, you could not let your boss decide on an action that was anything less than complete.

Replace an employee relations action with a strategic workforce plan, a new recruitment initiative or an incentive award program proposal that misses the boat and it comes down to one thing: you got complacent.

Are these signs of complacency familiar to you?

  • You utter,”good enough” in the face of unanswered questions.
  • Your meetings on key issues end with without commitment or decision.
  • Your candor is lacking and your support goes to the loudest bidder.
  • You stick to what you’ve always done even when it stops working.

Continue reading…Lisa Rosendahl

By Lisa Rosendahl

Internal Photo credit: Jessica Hagy, Indexed

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