A Seasoned Talent Expert from Adecco Group Joins Matrix to Drive Strategic Client Management and Innovation
Matrix, a leading provider of workforce management solutions, is excited to announce the appointment of Suzi Smith as Chief Strategic Officer. Smith joins Matrix from the Adecco Group, where she was the Vice President of Solutions and Alliance Partners, bringing with her extensive experience in talent acquisition and workforce planning. As part of her new role, Smith will lead the company’s customer and product strategy, with a focus on building a customer-centric approach and driving Matrix’s long-term vision for innovation and growth.
Mark Inskip, CEO of Matrix, expressed his enthusiasm for Smith’s appointment, stating, “Suzi is a perfect fit for our team, given her proven track record in resourcing operations and client services. Her strategic vision and collaborative leadership style will be instrumental in enhancing our customer relationships and driving growth across our portfolio. Her role reflects Matrix’s commitment to providing exceptional customer service and ensuring our solutions meet the evolving needs of our clients.”
As Chief Strategic Officer, Smith will oversee Matrix’s strategic client management, market analysis, competitive intelligence, and product innovation efforts. She will work closely with the executive team and board of directors to manage and grow Matrix’s customer base, spearheading initiatives that foster strong relationships with key stakeholders and drive sustainable growth.
Smith is eager to take on the challenges and opportunities at Matrix, saying, “I’m thrilled to be part of the Matrix team, leading strategic efforts to drive growth and success. Matrix’s reputation for innovation and customer service is well-deserved, and I’m committed to scaling the business by focusing on smarter, more innovative approaches. My goal is to align our customer relationships with our company’s vision, ensuring we create long-term partnerships that benefit all stakeholders.”
Smith plans to use rigorous market research, competitor analysis, and ongoing industry trend tracking to identify new opportunities and address potential threats. By leading strategic client plans and initiatives, Smith aims to ensure Matrix’s efforts are aligned with the company’s goals, ultimately driving value creation and sustainable growth.
About Matrix
Matrix is a premier provider of workforce management solutions, offering innovative technologies and streamlined processes that address the challenges of managing a diverse and dynamic workforce. Currently, Matrix facilitates 10% of all contingent workforce moves in the UK market, demonstrating its commitment to revolutionizing how employers attract, recruit, and manage their workforce. With a focus on innovation, technology, and a united approach to connecting people with work, Matrix is dedicated to fostering a culture of excellence and sustainable growth in the employment marketplace. The company’s purpose is clear: to connect people to work and create pathways for success in a constantly evolving industry.