Recruiting and Onboarding Automation Technology Tips
In 2019 the biggest HR trend will be creating bespoke functionality through software to manage staff, from hire-to-retire. Here are five top tips for how technology will continue to support the process through recruitment and onboarding automation in 2019.
Smooth transitions between recruitment, onboarding, induction, and training
Recruiters and HR departments will continue to focus on creating a completely seamless experience for new hires through recruitment, induction, onboarding and training… but not necessarily in that order.
The boundaries will blur as organizations set their own paths on a per-role basis. No two roles are the same, new hires will take different paths, completing stages of the process at different times.
We also notice that companies have different views on what constitutes training, onboarding, and induction. What may be considered training for some companies, could be considered induction for others. This overlap requires software that can be molded to suit both the business and the needs of that role. It’s really up to the HR specialists, business leaders and hiring teams to design what the process looks like for each position.
Flexible technology that provides multiple funnels
Organizations now expect their onboarding software to be flexible enough to create bespoke funnels throughout the hiring and onboarding process. HR departments and hiring managers want to set the funnel at the ‘request to hire’ stage, then the software prompts various departments as required throughout the employee journey. This can mean setting multiple tasks to be carried out simultaneously or in order of priority, only moving to the next stage once an important element has been completed.
For example, a large mining corporation may require all new hires working underground to complete mandatory health and safety training online, before they arrive at a site for their first day. New hires in the childcare industry may have a funnel to have completed probity checks before receiving an employment contract. This will be particularly important as aged care and other community service sectors enter an unprecedented rate of growth.
Each funnel takes care of bringing HR, IT, payroll, facilities, and any other departments together. Automation software draws together everyone needed to set the new hire up on all systems. It also ticks off requirements such as access to laptops, phones, company cars, security passes and whatever else they need to hit the ground running.
Communication is king
Onboarding technology will take care of seamless communication management between various internal stakeholders as well as the new employee. The software will continue to act as a single communications hub for the candidate, ensuring various stakeholders understand their role in the candidate onboarding experience and act accordingly.
Software with an instant-messaging service will be a priority for all users, supporting real-time collaboration between HR function and hiring managers, whilst also recording conversations that may otherwise be held in-person or over the phone. Instant messaging will also reduce the length of a company’s time-to-hire which in turn means financial savings and lowers the chance of missing out on great candidates.
Creating bespoke templates will ensure consistency within a business and speed up the communications process, but there will still be enough flexibility to override a pre-set communications process on a per-hire basis.
Offboarding integration
HR departments work tirelessly to create funnel systems that bring all internal stakeholders together for the onboarding process, so why should they create a whole new system for offboarding? HR departments are looking for software that takes care of the employee from hire-to-retire, which includes an employee leaving the organization.
The same software will automate the offboarding experience to include communications between business units for account closures and restricting access to hardware and software. The software also manages communications with the employee. For example prompts go out to those involved in the exit interview process, to make sure it`s conducted and recorded in a timely manner, then acted upon.
Again, the multi-funnel system will enable HR specialists to set up a bespoke path at hire phase, so the system can seamlessly take care of the offboarding process with minimal manual intervention.