How the Pandemic has Impacted the Future of Work and Human Capital
A recent Willis Towers Watson survey found that nearly half of transforming organizations are using automation to create new types of work for humans.
In HRchat episode 187, we consider the impact of the COVID-19 crisis on fast-tracking automation in the workplace and ways employers can ensure their employees stay relevant. Our guest is Ravin Jesuthasan, a global thought leader, futurist, and author on the future of work, automation, and human capital.
Ravin is a Managing Director at Willis Towers Watson and the co-author of Transformative HR, Lead The Work: Navigating a World Beyond Employment and Reinventing Jobs: A 4-Step Approach for Applying Automation to Work. He has been recognized as one of the 25 most influential consultants in the world and one of the top 8 future of work influencers. He is also a member of the World Economic Forum’s Steering Committee on Work and Employment.
Listen to the interview with Ravin to get his answers to questions about the future of work including:
- What has the crisis done to speed up the adoption of automation and AI in the workplace?
- Why is people analytics the key to underpinning the future HR function?
- What human work will be substituted, augmented, or created as a result of automation?
- What are the six imperatives that comprise HR 4.0?
- What are some key skills required by the Chief People Officer and how these are changing?
- What organizations are already experiencing benefits from an advanced approach to managing and developing people?
More About Ravin Jesuthasan
Ravin has led numerous research projects for the World Economic Forum including its ground-breaking studies; Shaping the Future Implications of Digital Media for Society, Creating a Shared Vision for Talent in the 4th Industrial Revolution and HR 4.0. He is a regular participant and presenter at the World Economic Forum’s annual meetings in Davos and Dalian/Tianjin and a member of the forum’s Steering Committee on Work and Employment and a featured speaker on these topics at conferences in North America, Europe, Asia Pacific, the Middle East, and Latin America.
He has authored over 100 articles including 12 for the Harvard Business Review and my article in the HR People and Strategy Journal entitled Performance Management as a Business Discipline received the Walker Award for the most original and valuable contribution to the HR profession.
He has been featured and quoted extensively by leading business media including CNN, BBC, The Wall Street Journal, BusinessWeek, CNBC, Fortune, FT, The Nikkei (Japan), Les Echoes (France), De Telegraaf (Netherlands), Valor Economico (Brazil), Business Times (Malaysia), Globe and Mail (Canada), South China Morning Post, Dubai One TV, and The Australian among others. He is also a frequent guest lecturer at universities around the world including Oxford University, Northwestern University, and the University of Southern California.