In HRchat episode 528, we welcome Ben Eubanks back to the show. Ben is an HR analyst, author, fellow podcaster, and Chief Research Officer at Lighthouse Research & Advisory.
As a human capital management industry analyst, Ben helps companies and vendors with strategy, content, and more. He has been a speaker for over a decade at events such as the SHRM Annual Conference, ATD TechKnowledge, and the HR Technology Conference.
Previously, Ben worked as an “in-the-trenches leader in the HR field” within smaller organizations, government contracting firms, and the non-profit sector.
Questions For Ben Include:
- You recently wrote a piece for the team at Workplace from Meta on creating an environment where employees can raise their voices and contribute without fear or judgment called The Democratic Workplace. In the article, you touched on the PRESS framework for transparency, how leaders can commit to openness, and whether this will ultimately lead to chaos. Can you tell us about this PRESS framework and how it can help foster work environments that embrace innovation, collaboration, and free thinking?
- “While there are some core concepts that remain critical (respect, fairness, and so on), the way companies approach it is continuing to go deeper than the old-fashioned (and ineffective) diversity quota on hiring.” In an October 2022 session hosted by you and George Rogers, you talk with some leaders and experts that are pushing the boundaries when it comes to diversity, equity, inclusion, and belonging. You also unveiled some of your new research on the topic; shedding light on what contributes to employee belonging. Can you tell us more about the session and your new findings?
- In a recent recruiting study, you asked “what metrics are you using most often?” What are the findings and do you agree with the people analytics focus of, and hiring metrics used by, most orgs?
- How can we measure culture fit and ‘culture add’ in the hiring process?
- In early 2022, you published the second edition of Artificial Intelligence for HR: Use AI to Support and Develop a Successful Workforce. The updated book tries to answer: “How can HR professionals understand the variety of opportunities AI has created for the HR function and how best to implement these in their organization?” Tell us about the second edition and some of the hoped-for learning outcomes.