News and Opinion for HR, Talent and Leaders
How can you hire the right people for your technical support team? What are the key skills and qualities you should be looking for? You will find detailed answers to these and many other important questions in this guide. Hiring technical support agents is not an easy task. For this reason, we’ve written a guide […]
How to Harness the Power of Design Thinking To Transform HR First and foremost, you may be asking yourself, “what exactly is design thinking?”. In essence, design thinking is a systematic, iterative and human-centered approach to developing user-friendly services, products, and solutions. From enhancing the end-to-end employee experience to transforming back-office HR processes, design thinking equips […]