A conflict is more than an argument, but the outcome can still be positive.
Join Tim Baker and the team at 12:30-1:30 ET on Tuesday, May 17th, for the next #HRchat Twitter chat to discuss what workplace conflict looks like and how we can support our people to develop strong resolution skills.
Most of us have had arguments or disagreements in the workplace. However, a conflict is different. It is a situation in which one or both parties perceive a threat (whether or not the threat is real). Conflict triggers strong emotions which can affect our ability to resolve. Nevertheless, there can be positive outcomes to conflict resolution, such as a relationship of trust.
Join us to discuss what workplace conflict looks like and how we can support our people to develop strong resolution skills.
Question preview:
Q1: What situations can create conflicts in the workplace?
Q2: What skills do employees need to manage conflict appropriately?
Q3: How can you support the development of conflict resolution skills?
Q4: When should HR be called in to help resolve conflict?
Q5: What do you do when a resolution can’t be reached?
Q6: When can conflict be good for an organization?