In HRchat episode 396, we talk about the employee experience, what’s changing in rewards and recognition, and ways to incentivize not just your full-time staff but your contingent workers too!
My guest this time is Manoj Agarwal, co-founder of Xoxoday, a company that provides technology infrastructure to enable businesses to automate rewards, incentives & payout processes across the value chain. Manoj is a Computer Science Engineer and brings over 14 years of experience in technology, product, marketing, and business excellence to the Xoxoday team. He has previously worked with companies like Yahoo, Manipal Education, and Flipkart.
Questions Include:
- How can HR offer a voice to every employee in the organization? What are the tech options available?
- Your team offers ways to create adaptable commission structures to keep one’s best customer-facing employees happy and motivated. How is managing the remuneration of sales and customer-facing employees different from the recognition of those on the back lines? (E.g. need for agile commission structures v annual reviews). Dave Johnston shout out
- Does gamification still work? Isn’t culture and work-from-home options more important?
- Can you share your thoughts on how organizations can go about addressing the challenges posed by The Great Resignation and how do you think tech can enable possible solutions? In such a scenario how do you think rewards and recognition can work? Are you observing any trends on the types of rewards and incentives that are keeping employees from leaving their jobs during The Great Resignation?
- Gig workers today consider more than money when deciding on a project – like social, financial, and health benefits. What are some easy and effective ways to recognize one’s contingent staff beyond pay?
- The Xoxoday team has a unique interpretation of the term “R&R” can you share what you mean by the term and how it has been expanded to include consideration around: rewards and recognition, respect and relationships, and remote and retain?
More About Manoj Agarwal
Manoj’s strategic direction has helped Xoxoday acquire the right talent, including more than thirty ex-founders who built and ran innovative startups, responsible for the company’s growth and success.
Manoj’s efforts are focused on productizing consumer problems to give them high-quality solutions that automate different customer use-cases through technology to ensure Xoxoday’s position as a product-first company. His strategy to automate multiple work processes has let machines eliminate redundant work, freeing employees to focus on strategic value-driven business. Manoj has also mentored some early-stage startups to give them the much-needed direction for sustaining and growing their business.
More About Xoxoday
Xoxoday, founded in 2012, is a USD 5M bootstrapped company. Xoxoday’s success hinges on Manoj’s philosophy of getting three key ingredients right – people, products, and processes. Thousands of businesses of all sizes, from start-ups to large enterprises, use Xoxoday’s business currency to send rewards, perks, incentives, & disburse payouts.
Xoxoday’s product suite integrates with powerful applications helping businesses in digitizing rewards and incentives.
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