Digitalization requires companies to find ways to build workforce capability at a much greater rate than ever before. Expectations for training programs and performance-related data have shifted from simple content recommendations to new advanced and adaptive digital employee experiences – tailored to each employee. This requires personalization and, as we go through this decade, will become a critical component in most companies.
In episode 268 of the HRchat podcast, I talk about the importance of personalization in the digital employee experience with Ivan Harding, CEO and Co-founder at Applaud, a firm on a mission to help businesses of all types and sizes to have the luxury of easy to use, consumer-grade technology in their workplaces. Applaud specializes in bringing together customers’ current HR platforms with the world of consumer and employee technology; giving employees the same tech experiences at work as they expect in their home life.
Listen to the interview with Ivan and discover:
- How has the HR function been augmented in the past few years?
- What does it take to successfully implement a digital workforce experience platform?
- How can businesses embrace and design journeys that intertwine digital and physical experiences?
- What impact does offering personalized digital employee experiences have on the workforce?
- What are the 2-3 biggest challenges to employee engagement right now and how can organizations set themselves up to retain their top talent when we return to normality and large numbers of employees start looking elsewhere?
- How far can personalization support the health and well-being of employees?
- According to Applaud’s research, less than 10% of organizations offer hyper-personalized digital employee experiences. Why do you think organizations have been slow to adopt personalization technology when there are benefits to be had?
- For HR leaders looking into utilizing personalization technology, what are the steps they need to take?
This HRchat episode is supported by Applaud, a workforce experience layer that makes digital HR simple.
Applaud was founded in 2008 by Ivan Harding and Duncan Casemore, driven by a mission to create HR technology that focused completely on the employee. Applaud’s layer is designed to support your existing HR services, reigniting your existing HR technology, not replacing them to deliver one united workforce experience:
– All your employee and manager services in one place
– Easy to use consumer-grade experience, anywhere, any time
– Integrates with your current HR content and systems of record
– Makes work simple, improves workforce experience
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