In this employee development and EI-focused discussion, we consider the benefits of a highly emotionally intelligent workforce.
Listen too, as Debbie and I talk about a couple of big upcoming #worldofwork events: the ATD Conference in May in San Diego and the SHRM Annual Conference happening in June in Las Vegas.
My returning guest is Debbie Muno, Managing Director at Genos North America and star of a new HRchat mini-series focused on EI and EQ that’ll be launching very soon!
Questions for Debbie include:
- Before we get into today’s employee development and EQ-focused discussion, let’s give a few mins to mention a couple of events you and the Genos North America team will be attending – ATD in May in San Diego and SHRM Annual in Vegas in June. Can you tell us what you’ll be doing at each, who you hope to meet and what’s the fit between the event brands and Genos?
- Can you suggest two or three major outcomes of having a highly emotionally intelligent workforce?
- You were keen to discuss the paradigm shift when it comes to perceptions of “average/ok” performance. Tell us more.
- How did factors such as Great Resignation, quiet quitting and resenteeism feed into a need to retain one’s average and best-performing employees?
- Hiring for Emotional Intelligence: For those still losing employees, how can HR help companies account for EI factors in the hiring process and why should they?
- In one minute or less, what are your thoughts on ways to help employees to better relate to each other and collaborate when many work in a multi-generational workforce?
If you enjoyed this episode with Debbie, you can also check out her previous appearance on the HRchat show – it’s episode 466 – published back in August 2022.
Related Content
In episode 460 of the HRchat podcast, we consider how organizations measure diversity and how it can impact the employer brand.
Our guest today is Janet M. Stovall, Global Head of DEI at the NeuroLeadership Institute, a global neuroscience-backed consultancy advising companies including Boeing, Microsoft, Netflix, and Zoom on DEI and workplace culture.
Questions include:
- Why do you say components of DEI are subjective?
- How are organizations currently measuring diversity, how should they, and how does this impact employees’ viewpoint of a company?
- What tools of measurement for DEI no longer work?
About Janet
Janet M. Stovall helps business do what she believes only business can: dismantle systemic inequity, especially where it intersects with race. Helping leaders discern the true value of diversity for their organizations, she offers straightforward, objective solutions to unlock that value. A global speaker and writer, her four TED talks challenging business to get serious about inclusion have 2.5 million views collectively. Ragan Communications named her among the Top Women in Communications and a Diversity Champion.
Global Head of DEI at NeuroLeadership Institute, a global research firm and cognitive science consultancy, and founder of DEI consultancy, Pragmatic Diversity, Janet brings deep expertise around DEI communications practices and principles that drive change and build culture in large, complex organizations. A strategist, she helps leaders shape DEI visions; devise strategies to achieve them; and secure the collective buy-in and accountability needed to make them reality.
Prior to NLI, Janet was Senior Director, Social Impact for The UPS Foundation, working to advance UPS’s global philanthropy, social impact and community engagement efforts. She oversaw the foundation’s largest grant portfolio, comprising more than 40 social impact grantees and The United Way. She served as UPS’s DEI communications lead and was a founding leader of the UPS Equity, Justice and Action Taskforce.
Over 20 years, she developed, implemented, and managed marketing strategies and executive positioning projects for leading U.S. companies and some of the country’s most influential thought leaders. Her speechwriting work has been published extensively in Vital Speeches of the Day and, along with her scriptwriting work, has garnered numerous national awards.
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