While in some places around the world there seems to be light at the end of the tunnel, for numerous other employees, the Covid restrictions very much continue to impact their family and work lives on a daily basis.
My guest in HRchat episode 283 is Chris Lee, VP of Communications at Gallagher. In addition to working with employers across Canada on their employee communication strategies, Chris Lee is a board director, mentor, speaker, and long-time friend of The HR Gazette. Listen as we discuss supporting employees and providing a first-rate employee experience during tough times. Hear too, about some successful multi-channel communications strategies.
Gallagher’s 2021 State of the Sector Report Offers Key Findings About Employee Communications Tech Adoption Levels
According to Gallagher’s 2021 State of the Sector report, 33 percent of employers are discussing employee experience as a clear mandate at the C-suite level. The report also reveals that many employers have significantly increased other digital communications channels and internal collaboration tools over the previous year. If your company hasn’t already explored those options, it’s a good time to start.
Hopefully, someday soon, we’ll all be through these dark days. For companies to keep their best people after the worst of the Covid crisis passes, organizations need to demonstrate that they can provide an excellent employee experience and powerful avenues of communication. A big part of that is support for mental and physical wellbeing. “By taking advantage of every touchpoint to remind employees of your well-being program, they will have a greater appreciation of your investment in them”, says Chris.
Listen and Hear Answers to Such Questions as:
- How do employers feel about how they’ve been supporting their employees’ wellbeing over the past year?
- For organizations, what has been the biggest challenge in communicating the value of their wellbeing support programs? How can organizations address this noise and clutter?
- What is the most important emerging trend in how employers support their employees?
- How can firms be respectful of time by keeping all employee communications engaging, concise, and with the apt cadence?
- What does it mean to develop a multi-channel communications strategy to help minimize the overwhelming sense of too much content?
- How can HR and Marketing better support each other to develop successful multi-channel communication strategies?
More About Gallagher’s Employee Experience and Communication Practice
In January 2021, AHC, Gatehouse and Gallagher Communication came together to form Gallagher’s Employee Experience and Communication practice. Gallagher’s Employee Experience and Communication practice is on a mission to help people feel different about work. From transforming workplace culture to championing healthy lifestyles, everything we do is linked to a strategic business objective – and designed to elevate every aspect of the employee experience.
With offices around the world, they have been delivering value through communications for more than 20 years. They are an agile team of 150+ passionate communicators, but part of a much larger whole. Gallagher. We’re fortunate to have the quickness and mobility of a small consultancy with the backing and power of an established business. As part of the family, we’re able to service our clients in all aspects of organizational wellbeing on a global scale.
The employee experience and communication practice focuses on six primary areas:
- Leadership & Culture – Create and embed narratives that drive employee and customer experience
- Internal communication –Get the most out of your internal communication investment
- Communication Recruitment & Training – We find and develop the right talent to ignite your employee experience
- Transformation – Unlock higher levels of productivity and collaboration through compelling communications
- Reward & Benefit – Take your reward and benefits offering from eye-rolling to eye-opening
- Financial wellbeing – Empower people to make informed financial decisions