After the 1992 Barcelona Summer Olympics, researchers from Cornell University studied the facial expressions of the athletes who won gold, silver, and bronze medals. They analyzed footage of ceremonies and television interviews and found that gold medalists seemed the happiest. What a shock, right? But they also noticed something curious: The bronze medalists seemed much […]
How to shift from blame to learning
When things don’t go well in organizational life, it is ever so easy to react by blaming others. For example, we may have a difficult conversation with a co-worker who seems, again, to dismiss our point of view. We wind up feeling “unheard,” frustrated, and possibly even insulted. We react (inwardly, if not outwardly) by […]