Each day, around 2.8% of the U.S. workforce is absent from work. This absenteeism comes with a productivity loss of over $84 billion. The revenue loss is one inconvenience, but there are several others, such as the flow of communication to ensure the right departments know of the absence. One system that may be able to solve this problem and many others is a call-off hotline. Learn more about how this system may benefit your business below.
Saves Money
An employee call-off system is a helpful hotline service that offers all employees a single number to call to report their need for a day off, such as when they are sick. When the number is reached, the system determines who needs to know about the absence and automatically notify those involved.
This automated process can save a significant amount of time on what has previously been a manual task. As we know, time is money. There’s no need to email or phone other staff members or fill out spreadsheets to keep track of that staff member’s time off, since the entire process is automated.
Improves Record-Keeping
Record-keeping is an essential part of a well-organized business. The problem is, as it can be a significant drain on your time, some things that require accurate record-keeping can fall through the gaps. A call-off hotline can work in harmony with call management systems while ensuring accurate record-keeping. Given that all employees have to phone the same number, there is one platform for all information pertaining to time off to be stored on.
Increases Productivity
It might not seem like something that streamlines ways for employees to take time off work could help productivity levels, but employee call-off systems may just surprise you. By removing the need for someone to spend a significant part of their day making sure everyone knows a staff member is off sick, much time can be freed up. That employee can then focus on doing their job rather than explaining why someone else isn’t around to do theirs.
Prevents Time-Off Abuse
Many people are afraid of taking time off work because they don’t want to phone or text the boss directly to tell them. As a result, you might think that using a phone system means time-off requests will increase. However, employee hotline systems can actually deter abuse because of the real-time insight it gives them into their absence data. What’s more, employers can be alerted to patterns that show abuse may be a problem long before it becomes serious.
Potential Lawsuit Avoidance
Absence reporting systems can monitor and record calls. If there is ever a misunderstanding about a situation that sees lawyers getting involved, you’ve got a consistent chain of evidence that could potentially refute any claims. Such a system could protect both employees and employers.
As difficult as it can be to adjust to any new system, there is undoubtedly value in a system that streamlines absences. Both large and small companies and businesses may benefit from a system that takes care of all absence reporting on your behalf.
Authored by Samantha Waites, EMediaBuyers team