To better manage a business, you need the help of technological tools to give you a better grasp on making decisions for your company’s growth. It’d be very challenging to rely on trust alone, especially with handling personnel. Tracking their attendance is crucial to determining how they perform in your organization. 

In the United States, the peak for team member absenteeism is usually during the flu season. But this could change as the world gets exposed to various elements affecting health in the workplace. Additionally, health care costs in the country are rising. In 2019, a team member’s annual health care cost was at USD 13,000 and was expected to increase to USD 13,700 the following year. Today, employer-sponsored healthcare coverage is one reason people consider looking for a company to work for.  

There are instances where you may feel that an old attendance system might be doing its job in assisting you in making decisions for your organization. But there are crucial signs you need to watch out for that could tell you that it’s time to take a shift.  

If you decide to change your business time and attendance system, it would be best to consider Egress-sys.co.uk and the like. They provide the best time and attendance solutions to fit your organization’s needs. 

Moving forward, here are the signs you need to look out for to know it’s time to change your current system: 

Rising Incidents Of Health-Related Absenteeism 

With software integrated with very detailed attendance features that could trace the reasons for team member absences, you can quickly determine if there are members of your team that’s been lagging in productivity because of health reasons.  

When Output Vs Personnel Hours Don’t Match 

Old attendance systems might not have the updated features that could check productivity most accurately. Personnel hours and work output all come to play in measuring this. You might perform personnel schedule forecasting incorrectly if your productivity percentage is questionable. 

When this constantly happens in the workplace, you might spend too much on personnel without seeing enough output from them. This has a psychological effect on the entire team; they might think it’s alright to sit around doing nothing.  

With an attendance system that measures productivity accurately, you can be sure that all team members perform their tasks on the time they are scheduled to work.  

Low Team Morale 

If your old attendance system can’t identify top performers in company attendance, your employees might think their hardwork isn’t being recognized and feel discouraged from giving their all with their jobs. 

An attendance system that can easily show who consistently goes to work on time and who didn’t have an absence for a specific period can be awarded an incentive and be recognized. This kind of incentive system will boost the entire team’s morale and push them to work harder and be present for the job they signed up for. A motivation program like this could spell the success of your organization.  

Low Customer Satisfaction 

For customer-facing tasks like in the retail industry, the personality and attitude of a team member are crucial in dictating the satisfaction of your customers. Suppose you consistently get negative feedback from your customers because of staff behavior. In that case, it might be time to look closely at the roster of staff being deployed on specific days and times you always get this kind of bad feedback.  

An efficient attendance system will give you a rundown of who was deployed in various areas or departments of your massive retail store so you can identify to whom you’ll provide constructive feedback. This is crucial in correcting and reinforcing behavior in the workplace.  

Identifying those who need more coaching with customer service will be essential in elevating the delivery of customer satisfaction in your store. And rewarding those who consistently provide stellar service will set an excellent example for the rest of the team. All of these can be easily identified with an attendance system in place.  

When Your Bottom Line Is Decreasing 

When your bottom line shrinks due to personnel costs, even when you feel like you’ve been making appropriate adjustments, your attendance system might not give the proper computation on labor hours and output. An attendance system that can be scaled to adjust to your growing needs could be your solution.  

Your organization might be introducing new products that could affect your productivity. In that case, your attendance system would need to seamlessly adapt to that requirement so your productivity computation can be accurate.  

Conclusion 

People are always at the heart of any business. Monitoring their performance is crucial to the success of your organization. After all, they execute critical tasks to keep the business running. Rewarding them, giving them appropriate feedback, and looking after their welfare are all possible with the help of an efficient time and new attendance system.

Author Bio

Cameron Humphrey is an human resources consultant, heading up an agency that helps small businesses with leadership resources. He is also a writer and resource speaker. When he’s not working, you can find Cameron and his wife at the farmers market, selling her homemade hot sauce.

 


 

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