6 Ways to Train Your Small Business Employees on a Budget
May17

6 Ways to Train Your Small Business Employees on a Budget

Ensuring that you train employees well is critical to your small business operations. To get better results in service and productivity, training employees in crucial skills is a sound investment that too many business leaders fail to appreciate. Some executives or HR managers seem to feel that the time and costs of training aren’t justified. However, a lack of training reduces employee engagement with the company and their...

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Emotional Intelligence: Two Simple Lessons
Apr24

Emotional Intelligence: Two Simple Lessons

“We should take care not to make the intellect our God. It has, of course, powerful muscles, but no personality. It cannot lead, it can only serve.” – Albert Einstein Emotional Intelligence (EI) can be defined as the capability of individuals to recognize their own, and other people’s emotions, to discern between different feelings and label them appropriately, to use emotional information to guide thinking and behaviour,...

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6 Surprising Ways Kindness Can Boost Your Career
Feb14

6 Surprising Ways Kindness Can Boost Your Career

When it comes to career success and professional aspirations, kindness is easily overlooked in favor of qualities like work ethic, tenacity, and perseverance. Many people falsely believe that being nice will hinder your career. While being overly nice or passive can hold you back in certain situations, genuine kindness plays an integral role in the workplace and can be a valuable tool for your success. The concept of “paying it...

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Are You to Blame For Your “Poor Performers”?
Oct06

Are You to Blame For Your “Poor Performers”?

Part of the issue that most leaders have with starting this conversation stems from the assumption that this person already knows there is a problem.

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Why Mindfulness Matters in Business
Sep06

Why Mindfulness Matters in Business

Mindfulness in business is popular right now. In fact, as the Economist puts it “selling mindfulness has become a business in its own right”. If that sounds like business co-opting another Eastern philosophy (anyone remember Sun Tzu’s The Art of War?) you might want to wait a second before you dismiss it. But let’s start at the beginning. What is Mindfulness Anyway? Put simply mindfulness is just what it says on the can: being...

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What Is Agile Performance Management?
Aug27

What Is Agile Performance Management?

If you work for a technology company you’ve probably heard the term agile development flowing around your office. You know, those processes and meetings that the ‘techies’ are involved in. In my little tech bubble, I tend to forget that a large percentage of people have never heard of it. Agile development is defined as an approach to “help teams respond to unpredictability through incremental, iterative work cadences and empirical...

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Leadership at all Levels: Do Leaders Need Followers?
Aug25

Leadership at all Levels: Do Leaders Need Followers?

“I’d really like to help you Sir, and I agree you should get some compensation, but I’m just not authorized… my supervisor will call you tomorrow morning. I’m sorry…” Feel like a familiar conversation? I think we’ve all been there. For me it was with a rental car whose wipers broke. And since we only use wipers when it rains, I was left in a downpour with no wipers. I called the company who said they could only help if I...

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Do You Tell Your Employees to Partake in “PDF”?
Aug05

Do You Tell Your Employees to Partake in “PDF”?

The best way to keep happy and engaged employees is to help them maintain balance in their lives.

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