Diversity in the Workplace: Not Just Skin Deep
Apr21

Diversity in the Workplace: Not Just Skin Deep

Diversity in the Workplace What do a Vampire, Burlesque Performer, Professional Hugger, a Temporary Showgirl, and a Civil War Union Soldier that fights faithfully in the battle at Gettysburg every year all have in common? They could all have day jobs in your organization. The New Face of Diversity As a Benefits Manager, I have had the pleasure of working with each of these people in some capacity. Be it managing an accommodation for a...

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Homeless In The Workplace, It Happens.
Apr07

Homeless In The Workplace, It Happens.

Homeless In The Workplace, It Happens. I once worked with the poster child of an Administrative Assistant. He was always energetic, very prompt, a PowerPoint whiz and a master of streamlining processes. A college-educated young man who never seemed to have a bad day. Even though he was homeless. Several clues led to this revelation. His clothing was always a bit crumpled, but never inappropriate. His grooming was not polished but...

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Everyone Is Entitled to Paid Rest and Meal Breaks, Fact or Myth?
Apr06

Everyone Is Entitled to Paid Rest and Meal Breaks, Fact or Myth?

Everyone Is Entitled to Paid Rest and Meal Breaks, Fact or Myth? I was recently reflecting on a speakerphone call I once received from a group of front of house employees asking, “Hypothetically, aren’t we entitled to a break and a lunch with pay?” Knowing that such a question is rarely “hypothetical, do” I provided the standard Department of Labor (DOL) response applicable for that particular state and...

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Creating a Family Friendly Culture is not a Choice. It’s the Law!
Apr04

Creating a Family Friendly Culture is not a Choice. It’s the Law!

I once boarded a corporate shuttle and happened to sit next to a manager who mentioned he was on his way to terminate an employee. When I asked why, he said he needed someone more reliable and dependable, someone who didn’t “have so many Dr. appointments and family issues”. Something about this offended my Benefit Manager sensibilities. So I kicked into action. “Tell me more,” I asked. As he told the story, I simultaneously texted a...

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HR: Achieving The Right Balance of Head vs. Heart
Mar28

HR: Achieving The Right Balance of Head vs. Heart

Human Resources and Balancing Head with Heart A few years ago, I learned the importance balancing head with heart when serving employees. Over time, I would engage a particular employee in polite banter. We commiserated on how tired we were, counting down the days to retirement. The banter turned more meaningful when one day the employee stated that the general discomfort he had experienced was getting worse. I went into Human...

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