7 Points of Satisfaction in Buying HR Technology. E2: Sales Process with Rick Mahoney, PeopleStrategy

Seven Points of Satisfaction in buying HR tech is a new webcast series based on a popular series written by William Tincup and Jeremy Ames and published exclusively on The HR Gazette.

Jeremy and Rick discuss important topics such as:


  • How important is buyer treatment during the sales process?
  • How do different vendors split their resources/attention between Sales, R&D and Services?
  • How important is your industry/vertical in finding a new HR System?
  • How is the “yes game” detrimental to the selling process?
  • What is the role of the RFI/RFP in the buying process?
  • How critical is the demo?
  • Does a vendor need to bombard you with references to be successful?


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7 Points of Satisfaction in Buying HR Technology. E2: Negotiation w/ Rick Mahoney, PeopleStrategy

In this episode of the 7 Points of Satisfaction in Buying HR Technology series, Jeremy Ames is joined by Rick Mahoney to discuss the adoption phase.

Rick Mahoney is an accomplished sales executive with over 17 years of experience engaging mid-size and large enterprise employers in a consultative, professional manner.

In his role as Managing Director of Sales for PeopleStrategy, Rick has spent the last five years working with senior-level executives to co-create solutions that enable businesses to increase Human Capital Management efficiency and productivity through technology and best practices. His ability to understand customer needs and match them to world class solutions, while managing internal and external resources to mitigate sales risks, has been instrumental to his success.

Join HR tech expert Jeremy Ames as he guides you through the buying lifecycle and seven all-important areas of satisfaction when you’re purchasing HR technologies

Each episode in the series addresses one of the steps in the purchasing process that is a key determinant of buyer satisfaction:

  • Product selection
  • Sales process
  • Negotiation
  • Implementation
  • Training
  • Adoption
  • Support

About Jeremy Ames

Jeremy Ames is founder of Hive Tech HR, a consulting company based in Hopkinton, Massachusetts. He works with clients to find, implement, and enhance their HR Technology. As a 20-year veteran of IT implementation projects, Jeremy has sat on the Board of IHRIM and HR Management and Technology Expertise panel of the Society for Human Resource Management.

In partnership with:


The series, as originally published on TechTarget and SearchFinancialApplications.com, can be found here: http://searchfinancialapplications.techtarget.com/tip/Buying-human-resources-software-Decide-on-features-first.


Author: Editor

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